Frequently Asked Questions

Our laundry pickup and delivery service is available Monday, Tuesday, Thursday and Friday.

Your clean, fresh laundry will be returned in 24 hours unless you order a pick up on Tuesday or Thursday, as we are closed Wednesdays and weekends (unless prior arrangements have been made). Orders placed on Tuesdays or Fridays will be returned, on the next Operating Day.

There is a 25 pound minimum order.

If you sign up for weekly or bi-weekly service the cost is only $1.85/lb. If you use our service on an as-needed basis the cost it $1.95/lb.

No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.

It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services. 

Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items. 

No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service. 

Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.

Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.

Yes. You can suspend your pickup until you return from your vacation.